Privacy Policy

1. Information We Collect

To provide HaiXing AI, we may collect registration details such as your email address, phone number, and organization information; shop and platform authorization details; product and operations data that you submit; and device, log, and diagnostic information. We collect only what is necessary for the requested feature.

Platform credentials and access tokens are protected and stored with appropriate encryption. We do not collect full payment-card information unrelated to the service, and the client does not read local files unless you explicitly authorize it.

2. How We Use Information

We use this information to provide product collection, content generation, compliance pre-checks, shop management, support, billing, and security-audit features, and to diagnose issues, improve the product, and prevent abuse.

AI-generated content, listings, appeals, and other external actions are not carried out automatically without your confirmation. Actions on a third-party platform remain subject to your authorization and instructions.

3. Sharing and Service Providers

We do not sell your personal information. We share only the data needed to deliver the service with platforms you authorize and with infrastructure or technology providers acting on our behalf, subject to appropriate confidentiality and security requirements.

We may disclose information when required by applicable law, a court, or a regulator, and will notify you where legally and practically possible.

4. Retention and Security

We retain information for as long as needed to provide the service. When you close an account or information is no longer needed, we delete, anonymize, or securely isolate it in accordance with applicable law and our internal procedures.

Access controls, role-based permissions, encrypted transmission, credential protection, and audit logs help us reduce security risk. Please protect your account credentials and contact us promptly about suspected misuse.

5. Your Rights

You may request access to, correction or deletion of your personal information, withdraw non-essential authorization, export your data, or close your account through account settings or by contacting us. We may verify your identity and may retain information where the law requires it.

6. Children and Updates

The service is intended for businesses and operators with the legal capacity to use it and is not offered for independent registration by children. We may update this policy as our service or legal obligations change and will publish the new version and effective date on the website.